Acceptable Use Policy

The following activities are strictly prohibited:

• Malicious Code Distribution - Distributing malware, ransomware, spyware, viruses, or any other malicious code or activity that could harm our systems or other users
• Unauthorized Data Collection - Disclosing sensitive personal information about others or collecting personal information about third parties without their knowledge or consent
• Illegal Content - Distributing pornography, adult-related content, promoting or facilitating prostitution, escort services, or other illegal activities
• Child Protection - Hosting, distributing, or linking to child pornography or content that is harmful to minors
• Promoting Violence - Promoting or facilitating gambling (unless legally authorized), violence, terrorist activities, or selling weapons or ammunition
• Controlled Substances - Engaging in the unlawful distribution of controlled substances, drug contraband, or prescription medications
• Financial Fraud - Managing payment aggregators or facilitators such as processing payments on behalf of other businesses or charities without proper authorization
• Pyramid Schemes - Facilitating pyramid schemes or other models intended to seek payments from public actors
• Harassment - Threatening harm to persons or property or otherwise harassing behavior
• Impersonation - Purchasing any of the offered Services on someone else's behalf without their knowledge or consent
• Misrepresentation - Misrepresenting or fraudulently representing products or services
• IP Infringement - Infringing the intellectual property or other proprietary rights of others
• Facilitation - Facilitating, aiding, or encouraging any of the above activities through the Website and Services

• Security Compromise Tools - Use or distribution of tools designed for compromising security of the Website and Services, including but not limited to password crackers, vulnerability scanners, or network probing tools when used maliciously
• Malicious File Transmission - Intentionally or negligently transmitting files containing a computer virus, trojan horse, keylogger, worm, or other malicious code that may cause damage to our systems or other users' data
• Unauthorized Network Access - Accessing another network without permission, including attempting to probe or scan for vulnerabilities or breach security or authentication measures
• Unauthorized Monitoring - Unauthorized scanning or monitoring of data on any network or system, including packet sniffing, network reconnaissance, or any attempt to discover confidential information
• Server Manipulation - Any attempt to undermine, harm, or disrupt the operation of our servers, including but not limited to DDoS (Distributed Denial of Service) attacks, resource exhaustion, or exploitation of software vulnerabilities
• Authentication Bypass - Any attempt to bypass or defeat our authentication systems, including brute force attacks, credential stuffing, or session hijacking

Prohibited activities that contribute to excessive resource usage include:

• Deliberate Overloading - Deliberate attempts to overload the Website and Services and broadcast attacks (i.e., denial of service attacks) that disrupt normal service operation
• Performance Degradation - Engaging in any activities that degrade the usability and performance of the Website and Services, including excessive API calls, bandwidth usage, or computational resources
• Malicious Code - Hosting or running malicious code or other scripts or processes that adversely impact the Website and Services or their security
• File Sharing - Operating a file sharing site or scripts for BitTorrent or similar peer-to-peer file sharing services, which includes sending or receiving files containing these mechanisms
• Web Proxies - Web proxy scripts, such as those that allow anyone to browse to a third-party website anonymously, are prohibited due to potential misuse and resource consumption
• Cryptocurrency Mining - Using our services for cryptocurrency mining or other computationally intensive tasks unrelated to the intended purpose of our services
• Automated Scraping - Conducting automated scraping, data mining, or data extraction activities that exceed reasonable request rates and burden our systems

Our anti-spam policy prohibits:

• Bulk Commercial Email - Sending or facilitating the sending of unsolicited bulk or commercial email messages
• CASL Non-Compliance - Sending commercial email that does not comply with the Canadian Anti-Spam Legislation (CASL) requirements, including proper identification, unsubscribe mechanisms, and express/implied consent provisions
• Harvesting Emails - Using our services to collect or harvest email addresses for the purpose of sending unsolicited communications
• Misleading Headers - Sending messages with deceptive or misleading header information, including spoofed email addresses or forged sender details
• Cross-Platform Spamming - Spam activities conducted via fax, phone, postal mail, instant messaging, or newsgroups in association with our services
• Spamvertised Products - Products or services advertised via spam (i.e., Spamvertised) may not be used in conjunction with the Website and Services

The following content standards apply to all User contributions:

• Legal and Accurate - Content must comply with applicable laws and regulations and not be misleading, fraudulent, or deceptive
• Respectful - Content should be respectful of others and should not include personal attacks, harassment, hate speech, or discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age
• Non-Defamatory - Content that is defamatory, libelous, maliciously false, or unfairly critical of any person, business, or organization is prohibited
• Good Taste - Content must be appropriate for a professional environment and not contain excessive profanity, obscenity, or offensive material
• Privacy Respecting - Content must not invade another's privacy or reveal personal or confidential information without authorization
• Non-Harmful - Content must not promote, encourage, or facilitate violence, self-harm, or cruelty to humans or animals

Intellectual property protections:

• Copyright Claims - Upon receipt of a claim for copyright infringement, or a notice of such violation, we will immediately conduct a full investigation and, upon confirmation, will notify the person or persons responsible for publishing it and, in our sole discretion, will remove the infringing material
• Repeat Infringers - We may terminate the Service of Users with repeated copyright infringements or intellectual property violations
• No Liability - We will assume no liability to any User of the Website and Services for the removal of any such material
• Fair Use - Legitimate use of copyrighted materials consistent with the principles of fair dealing under Canadian copyright law is permitted, but Users remain responsible for determining whether their use qualifies as fair dealing
• AI-Generated Content - Users must ensure that any AI-generated content uploaded or shared through our services does not infringe on third-party copyrights or intellectual property rights

Security obligations for all users:

• Account Protection - You are responsible for protecting and updating any login account provided to you for the Website and Services
• Password Management - You must protect the confidentiality of your login details, use strong, unique passwords, and change your password periodically (recommended every 90 days)
• Multi-Factor Authentication - When available, you should enable multi-factor authentication to provide an additional layer of security
• Software Updates - You are responsible for maintaining current security updates for any software, scripts, or applications you use in conjunction with our services
• Device Security - Ensure that devices used to access our services maintain appropriate security controls, including updated operating systems, current anti-malware protection, and enabled firewalls
• Access Controls - For organizations, implement the principle of least privilege by ensuring team members have access only to the services and data necessary for their role
• Shared Responsibility - While Tridacom implements infrastructure security measures, you remain responsible for the security of your account access and the data you upload to our services

Our enforcement actions may include:

• Service Suspension - Suspending or terminating your Service with or without notice upon any violation of this Policy
• Account Termination - Serious violations may result in the immediate suspension or termination of your account without prior warning
• Content Removal - Disabling or removing any content which is prohibited by this Policy, including to prevent harm to others or to us or the Website and Services, as determined by us in our sole discretion
• Legal Action - Reporting violations to law enforcement as determined by us in our sole discretion
• Response Requirements - A failure to respond to an email from our abuse team within 2 days, or as otherwise specified in the communication to you, may result in the suspension or termination of your account

When reporting a violation, please provide:

• A description of the violation
• The date and time (with time zone) of the violation
• The identity of the person or entity violating the policy (if known)
• Any identifying information of the violator (such as email address, IP address, username)
• Evidence of the violation (such as logs, screenshots, etc.)
• Your contact information so we can follow up with you if necessary