About Us
Innovative technology solutions since 2008
Our Story
Tridacom began its journey in 2008 with the founding of Tridacom Technologies Corporation as a specialized VoIP telephony provider. In 2014, we expanded our vision by establishing Tridacom IT Solutions Inc. to offer comprehensive IT management services to Canadian businesses.
Over the years, we've evolved from a telephony specialist into a comprehensive technology partner, adding new service offerings and expertise to meet the growing needs of our clients. Our mission has remained constant: to provide enterprise-grade technology solutions that enable businesses to achieve their goals.
Today, Tridacom stands as a leader in managed IT services, VoIP solutions, project services, and custom technology implementations across Canada, serving clients from small businesses to large enterprises.
Tridacom Technologies Corporation Founded
Started as a specialized VoIP telephony provider.
Tridacom IT Solutions Inc. Established
Expanded to offer comprehensive IT management services.
Cloud Services Expansion
Launched enterprise cloud infrastructure solutions.
AI Integration
Added AI-powered solutions to our service portfolio.
Our Journey
From our founding to today's comprehensive technology services
Our Technology Evolution
Since our founding, we've continuously expanded our capabilities to meet the evolving needs of Canadian businesses. What started as basic IT support has grown into a comprehensive suite of services including:
2008: VoIP Services
Tridacom Technologies Corporation founded
2014: IT Management
Tridacom IT Solutions Inc. established
2020: Cloud Services
Expanded to full cloud infrastructure
2023: AI Solutions
Integrated AI and advanced analytics
Our Mission & Vision
Guided by clear principles and focused on the future of technology
Our Vision
"A World of Unlimited Technological Access"
We envision a future where every business, regardless of size, has access to enterprise-grade technology that drives growth, enhances productivity, and provides a competitive edge in the digital landscape.
Our Mission
"Tailored Solutions, Unmatched Support"
We are committed to providing personalized technology solutions that precisely meet our clients' needs, backed by responsive, knowledgeable support that builds lasting partnerships and ensures their continued success.
Our Core Values
Client-First Approach
We prioritize understanding and meeting the unique needs of each client.
Technical Excellence
Our team continuously stays at the forefront of technology trends and best practices.
Reliable Partnership
We build long-term relationships based on trust, transparency, and consistent results.
Our Professional Approach
Tridacom combines deep expertise, proven methodologies, and a client-first mindset to deliver exceptional results
Technology Experts
Tridacom employs a diverse team of IT professionals with expertise spanning all critical domains:
- Cloud Architecture
- Cybersecurity
- Network Infrastructure
- Unified Communications
- Business Intelligence
- AI & Automation
Our team stays ahead of industry advancements through continuous education and certification, ensuring your business benefits from the latest in technology innovation.
Our Proven Methodology
Every client engagement follows our proven approach:
Discovery & Assessment
We thoroughly analyze your current technology environment and business goals
Strategic Planning
Our team develops a tailored technology roadmap aligned with your objectives
Implementation Excellence
Precise execution with minimal disruption to your operations
Continuous Support & Optimization
Ongoing management, monitoring, and strategic optimization
Our Professional Capabilities
Strategic Technology Planning
Enterprise-grade IT roadmapping and strategy development
Professional Expertise
Team of professionals across all technology domains
National Presence
Serving organizations across Canada with reliable IT solutions
Why Choose Tridacom
What sets us apart from other IT service providers
Experience & Expertise
Our team brings decades of combined experience across all IT domains, with specialized expertise in critical areas like cybersecurity, cloud infrastructure, and telecommunications.
Client-First Approach
We don't just implement technology—we develop strategic solutions tailored to your specific business needs, with transparent communication throughout the process.
Comprehensive Services
From managed IT and VoIP solutions to cloud services and cybersecurity, we provide end-to-end technology support that eliminates the need for multiple vendors.
Industry Partnerships
As partners with Microsoft, Cisco, Fortinet, and Tec-Lib (GLPI), we leverage industry-leading technologies to deliver optimal solutions for your business.
