SIP Trunking
Connect your existing phone system to the cloud for enhanced flexibility, reliability, and significant cost savings
Simple, Affordable Communications for Small Businesses
Connect your existing phone system to the cloud with SIP Trunking, designed specifically for small to mid-sized businesses looking to save money without sacrificing quality or features in 2025.
SIP Trunking Made Simple
SIP Trunking replaces expensive traditional phone lines with internet-based connections. It's like upgrading from basic cable to streaming services—you get more features for less money, with the flexibility to change your plan anytime.
Small businesses typically save 30-60% on monthly phone costs when switching to SIP trunking. With no expensive hardware to buy and plans starting at just $14.99 per channel, you'll see immediate cost savings while gaining enterprise-level features that help you compete with larger companies.
SIP Trunking for Your Business Systems
Seamlessly integrates with your existing phone system and business applications
Phone System Compatibility
Our SIP trunking works with virtually any business phone system, giving you flexibility without requiring expensive equipment upgrades.
On-Premise PBX Systems:
Legacy Systems via ATA:
Even older analog phone systems can connect using simple adapters, protecting your existing investment while gaining new capabilities.
Cloud Platform Integration
Connect your SIP trunks directly with the business collaboration tools your team already uses daily.
Unified Communications:
Microsoft Teams Direct Routing
Turn Microsoft Teams into your complete business phone system. Make and receive external calls directly from Teams with our SIP trunk integration, avoiding Microsoft's Calling Plan fees.
Learn more about our integrations:
Common Small Business Setup Scenarios
Small Office
Perfect for businesses with 2-10 employees that need a professional phone presence.
- 3CX or FreePBX on a mini PC
- 4 SIP channels
- Auto-attendant greeting
- Mobile app extensions
- Voicemail to email
Remote Team
Ideal for distributed teams that need to maintain a unified business presence.
- Microsoft Teams direct routing
- 8 SIP channels
- Local numbers in multiple areas
- Call analytics dashboard
- Call recording
Retail/Service
Built for customer-facing businesses that handle high call volumes.
- Mitel or Avaya IP PBX
- 10+ SIP channels
- Advanced call queuing
- Holiday/after-hours routing
- CRM integration
Feature-Rich SIP Trunking for Businesses of All Sizes
Our SIP Trunking solutions deliver the reliability, flexibility, and features your business needs—whether you're a small local operation or a growing enterprise
Works with Your Existing Phone System
Keep your current phone system and still save money. Our SIP trunking connects with virtually any business phone system your small business already uses, from modern IP systems to older traditional equipment.
Key Benefits:
- Connects with 3CX, Asterisk, FreePBX, Mitel, and more
- Works with legacy systems via simple adapters
- No hardware replacement required
- Maintain your existing setup and extensions
Cloud Platform Integration
Seamlessly integrate with popular cloud communication platforms like Microsoft Teams, Cisco Webex, and Zoom through direct routing, enabling a unified experience across all your collaboration tools.
Key Benefits:
- Microsoft Teams Direct Routing
- Cisco Webex Calling integration
- Zoom Phone compatibility
- Google Voice SIP connectivity
Pay-As-You-Grow Scalability
Add or remove voice channels instantly as your business needs change, with no minimum commitments or long-term contracts. Perfect for seasonal businesses and growing companies.
Key Benefits:
- No minimums or long-term contracts
- Scale up or down instantly
- Add channels in real-time
- Pay only for what you use
Enhanced Security & Compliance
Our SIP Trunking is built with security-first architecture incorporating TLS/SRTP encryption, fraud detection, and compliance safeguards to protect your business communications.
Key Benefits:
- End-to-end encryption
- Fraud prevention
- PIPEDA compliance with GDPR support
- Regular security audits
Business Continuity
Keep your business connected even during outages with automatic failover, redundant connections, and intelligent call routing to ensure your customers can always reach you.
Key Benefits:
- Automatic call rerouting
- Redundant network connections
- Backup mobile forwarding
- Self-service disaster recovery tools
Web-based Management
Take control of your phone system through our intuitive web portal. Manage numbers, call routing, features, and analytics from anywhere, on any device, with no technical expertise required.
Key Benefits:
- User-friendly interface
- Real-time configuration changes
- Detailed call analytics
- Mobile-friendly administration
Keep your current phone system and still save money. Our SIP trunking connects with virtually any business phone system your small business already uses, from modern IP systems to older traditional equipment.
Key Benefits:
- Connects with 3CX, Asterisk, FreePBX, Mitel, and more
- Works with legacy systems via simple adapters
- No hardware replacement required
- Maintain your existing setup and extensions
Seamlessly integrate with popular cloud communication platforms like Microsoft Teams, Cisco Webex, and Zoom through direct routing, enabling a unified experience across all your collaboration tools.
Key Benefits:
- Microsoft Teams Direct Routing
- Cisco Webex Calling integration
- Zoom Phone compatibility
- Google Voice SIP connectivity
Add or remove voice channels instantly as your business needs change, with no minimum commitments or long-term contracts. Perfect for seasonal businesses and growing companies.
Key Benefits:
- No minimums or long-term contracts
- Scale up or down instantly
- Add channels in real-time
- Pay only for what you use
Our SIP Trunking is built with security-first architecture incorporating TLS/SRTP encryption, fraud detection, and compliance safeguards to protect your business communications.
Key Benefits:
- End-to-end encryption
- Fraud prevention
- PIPEDA compliance with GDPR support
- Regular security audits
Keep your business connected even during outages with automatic failover, redundant connections, and intelligent call routing to ensure your customers can always reach you.
Key Benefits:
- Automatic call rerouting
- Redundant network connections
- Backup mobile forwarding
- Self-service disaster recovery tools
Take control of your phone system through our intuitive web portal. Manage numbers, call routing, features, and analytics from anywhere, on any device, with no technical expertise required.
Key Benefits:
- User-friendly interface
- Real-time configuration changes
- Detailed call analytics
- Mobile-friendly administration
Security & Compliance Built for Every Business
Your business communications deserve enterprise-grade protection, regardless of your company size. Our SIP Trunking includes comprehensive security features and compliance support to keep your calls and data safe.
Encrypted Communications
All voice traffic is protected with TLS/SRTP encryption, ensuring your calls remain private and secure from interception—even over public internet connections.
Fraud Protection
Our advanced fraud detection system monitors for suspicious activity and automatically blocks potential threats before they can impact your business.
Canadian Privacy & Regulatory Compliance
Our systems are designed with privacy-by-default principles, prioritizing compliance with Canadian regulations like PIPEDA while also supporting GDPR requirements for businesses operating internationally—including documentation for your compliance records.
Canadian Network Infrastructure
We prioritize Canadian network infrastructure for call processing and voicemail storage, while leveraging a global network of trusted partners across North America and Europe for optimal origination and termination services.
Why Small Businesses Choose SIP Trunking in 2025
Gain the same communication advantages as larger competitors without the enterprise price tag
Save 30-60% on Phone Costs
Small businesses typically save $300-$500 per month when switching to SIP trunking. You only pay for channels you actually need, eliminate long-distance costs with free Canada-wide calling, and avoid expensive hardware maintenance. A typical 10-employee business usually saves between $3,500-$6,000 annually, with the greatest savings seen when replacing traditional PRI/T1 lines.
Scale Without Hardware Costs
Add or remove phone lines instantly as your business grows. No waiting for technicians or buying expensive equipment. Perfect for seasonal businesses and companies with changing staff levels.
Enhanced Customer Experience
Impress callers with professional features like auto-attendants, call queues, and music on hold. Route calls intelligently to the right person, improving customer satisfaction and first-call resolution.
Work From Anywhere
Support hybrid and remote work with phone system access from any location. Take calls on smartphones, laptops, or desk phones while maintaining a consistent business presence regardless of location.
Business Continuity
Never miss important calls during outages or emergencies. Automatic failover ensures your phones keep working even if your internet connection goes down, with calls rerouted to mobile devices.
Detailed Call Analytics
Make smarter business decisions with detailed call reporting. Track call volumes, answer times, missed calls, and peak hours to optimize staffing and improve customer response times.
SIP Trunking vs. Traditional Phone Lines
See how SIP Trunking compares to traditional PRI/T1 lines across key business considerations
| Consideration | Traditional PRI/T1 Lines | Tridacom SIP Trunking |
|---|---|---|
| Initial Setup | Requires physical installation, hardware, and typically 4-6 weeks lead time | Virtual setup, no hardware required, can be provisioned in 1-3 days |
| Cost Structure | Fixed monthly costs regardless of usage, sold in blocks of 23 channels | Pay only for what you need, scale up or down as required |
| Scalability | Limited by physical infrastructure, requires new hardware for expansion | Instantly scalable, add channels on-demand with no physical limitations |
| Geographic Flexibility | Tied to physical location, limited number options | Location-independent, access to local numbers worldwide |
| Disaster Recovery | Vulnerable to physical damage, limited failover options | Built-in redundancy, automatic failover, geographic diversity |
| Advanced Features | Limited feature set, requires additional hardware for enhancements | Rich feature set included, continuous updates without hardware changes |
| Long-Term Viability | Legacy technology being phased out by carriers | Future-proof technology aligned with industry direction |
Simple, Transparent Pricing
Affordable plans with no hidden fees or long-term commitments
Save up to 60% compared to traditional phone lines
Based on our 2025 analysis, businesses typically see monthly savings of $25-$40 per line when switching to SIP trunking from traditional PRI/T1 lines.
Basic Business
- Up to 4 simultaneous calls
- Local Canadian numbers included
- Simple call routing features
- Easy self-service portal
- Email support (business hours)
- E911 service included
- Free number porting
- No long-term contract
Small Business Pro
- Up to 10 simultaneous calls
- Canadian & US numbers included
- Advanced call routing & IVR
- Call analytics dashboard
- Priority support with extended hours
- Automatic failover protection
- Fraud detection & prevention
- No long-term contract
Business Growth
- Unlimited simultaneous calls
- Global numbers available
- Custom routing & call flows
- Advanced analytics & API access
- Dedicated account representative
- 99.999% uptime SLA guarantee
- Multi-location support
- Enhanced security & compliance
Small Business Pro
- Up to 10 simultaneous calls
- Canadian & US numbers included
- Advanced call routing & IVR
- Call analytics dashboard
- Priority support with extended hours
- Automatic failover protection
- Fraud detection & prevention
- No long-term contract
All plans include:
Volume discounts available: Save more with higher channel counts
Need a custom solution? Contact us for a personalized quote
Frequently Asked Questions
Common questions small businesses ask about SIP trunking
Most likely, yes! SIP trunking works with almost any business phone system, including:
- IP-based PBX systems like 3CX, FreePBX, or Asterisk connect directly
- Legacy digital phone systems can connect via a simple gateway device
- Cloud platforms like Microsoft Teams, Zoom, and Webex integrate seamlessly
Even if you have older analog desk phones, they can still work with SIP trunking using adapters. Our technicians can assess your current setup during a free consultation and explain exactly what you need.
Small businesses typically save 30-60% on their monthly phone costs when switching to SIP trunking. The exact savings depend on:
- Current setup: Businesses replacing traditional PRI/T1 lines or using expensive per-minute calling plans see the largest savings
- Number of lines: You only pay for the exact number of channels you need (simultaneous calls), not unused lines
- Call volume: With free Canada-wide calling included in all plans, long-distance costs are eliminated
- Hardware costs: No expensive line cards or gateways to maintain and replace
A typical 10-employee business usually saves between $3,500-$6,000 annually after switching to SIP trunking.
Most business internet connections today are fully capable of supporting SIP trunking. Here's what to know:
- Bandwidth needs: Each simultaneous call requires only about 100 Kbps of bandwidth
- Connection type: Any business-grade cable, fiber, or fixed wireless connection is typically sufficient
- Reliability features: Our system includes automatic failover to mobile devices if your internet goes down
If you're concerned about your internet connection, we can perform a VoIP readiness test to evaluate your network and recommend any necessary adjustments. Most small businesses can implement SIP trunking with their existing internet service without any issues.
Yes! Number porting is included free with all of our SIP trunking plans. Here's how it works:
- We handle all the paperwork with your current provider
- Your numbers are transferred without any service interruption
- The process typically takes 7-14 business days to complete
- You can use temporary numbers while waiting for the port to finish
You can also get new local numbers in almost any Canadian area code instantly if needed. Many businesses choose to port their existing main number while adding new direct numbers for employees or departments.
Your business will stay connected even if your internet service is interrupted. Our SIP trunking service includes multiple failover options:
- Automatic mobile forwarding: Calls can route to cell phones during outages
- Redundant connections: Configure backup internet links for voice traffic
- Cloud voicemail: Messages are captured in the cloud, not on your local system
- Remote access: Make changes to your call routing from anywhere
You can also set up predetermined disaster recovery routing in advance, so calls automatically flow to the right people or alternate locations if your main office is unreachable. This feature is especially valuable for small businesses that can't afford to miss important customer calls.
Setup is surprisingly simple for most small businesses, with Tridacom handling the technical aspects:
- Initial consultation: We assess your current system and needs
- Configuration: Our technicians set up your SIP trunks and test connectivity
- Number porting: We transfer your existing numbers (if desired)
- Training: We show you how to use the web portal to manage your service
Most small business implementations are completed in less than a day of actual setup time. We also provide ongoing support to ensure everything continues running smoothly. You don't need technical expertise—we handle the complex parts while giving you an easy-to-use management interface.
Have more questions about SIP Trunking?
Contact Our ExpertsWhy Choose Tridacom for SIP Trunking
We're not just another SIP provider - we're your dedicated communications partner
Canadian-Owned & Operated
As a proudly Canadian company, we understand the unique needs of Canadian businesses. All your data stays in Canada, and you'll always speak with local support teams who understand your business environment.
Personalized Support
Unlike large carriers, we provide dedicated account management and technical support. You'll have direct access to our team of experts who know your system inside and out - no call Centres or endless transfers.
End-to-End Expertise
We don't just provide SIP trunks - we offer complete communications solutions. From initial network assessment to PBX configuration, number porting, and ongoing management, we handle every aspect of your voice communications.
Reliability You Can Trust
Our SIP Trunking infrastructure is built on redundant systems with automatic failover capabilities, ensuring 99.99% uptime. We monitor our network 24/7 and proactively address potential issues before they affect your business.
Future-Proof Solutions
Technology evolves rapidly, and we ensure your communications system evolves with it. Our SIP Trunking solutions are designed to integrate with emerging technologies and adapt to your changing business needs without costly hardware replacements.
