Business Continuity & Disaster Recovery
Future-proof your organization with enterprise-grade recovery solutions that minimize downtime and protect critical data from evolving threats
Business Continuity & Recovery
Business disruptions have evolved, with advanced cyber threats, extreme weather events, and supply chain vulnerabilities creating new challenges. Our enterprise-grade business continuity solutions ensure your organization maintains critical operations, regardless of the threat.
The Rising Cost of Downtime
According to the latest research from ITIC, average hourly downtime costs have reached over $300,000 for 90% of mid-sized businesses—equivalent to $5,000+ per minute. For industries like banking, healthcare, and manufacturing, these costs can exceed $5 million per hour. With increasing digital dependency, can your business risk being offline?
<15 min
Rapid Recovery
99.99%
Uptime SLA
24/7/365
Monitoring
Threat Detection Active
Multi-layered protection enabled.
Continuous system monitoring & automated response.
The Business Impact of Downtime
Latest research from Information Technology Intelligence Consulting (ITIC) and Veeam
$5,000+
Average cost per minute of downtime for mid-sized businesses
16%
of Canadian companies experienced cyber security incidents
13%
of affected Canadian businesses experienced ransomware attacks
40%
of major outages are caused by human error, according to recent research
Sources: ITIC Hourly Cost of Downtime Survey, Veeam Data Protection Report, Statistics Canada Survey of Cyber Security and Cybercrime, Canadian Centre for Cyber Security National Cyber Threat Assessment
Canadian-Compliant Business Continuity Solutions
Enterprise-grade protection with local data residency and regulatory compliance
Veeam Backup & Recovery
Enterprise-grade backup and recovery solution with local Canadian data residency, offering seamless cloud integration and comprehensive data protection for virtual, physical, and cloud workloads.
Key Benefits:
- Canadian data residency compliance
- Immutable backups for ransomware protection
- Rapid recovery verification
- Self-service recovery portal
Azure Backup & Site Recovery
Microsoft Azure-based disaster recovery solution with Canadian data centre options, providing automated protection and orchestrated recovery for your critical workloads and applications.
Key Benefits:
- Canadian Azure region hosting
- Application-consistent backups
- Policy-based management
- Integrated compliance tools
Cloud Connect Replication
Secure offsite replication to Canadian cloud infrastructure with complete VM failover capabilities and orchestrated disaster recovery for mission-critical systems.
Key Benefits:
- Direct-to-cloud VM replication
- Automated failover testing
- Bandwidth throttling capabilities
- End-to-end encryption
DR Runbook Implementation
Comprehensive disaster recovery planning and implementation with detailed runbooks, testing protocols, and response procedures tailored to your business requirements.
Key Benefits:
- Role-based recovery procedures
- Regular testing and validation
- Compliance documentation
- Continual improvement process
Remote Work Continuity
Ensure business operations continue during disruptions with secure remote access solutions, virtual desktop infrastructure, and collaborative tools that maintain productivity.
Key Benefits:
- Secure VPN and remote access
- Virtual desktop infrastructure
- Collaborative tools integration
- Multi-factor authentication
Ransomware Protection & Recovery
Multi-layered defense against ransomware with immutable backups, air-gapped storage, and rapid recovery protocols to minimize business impact from cyber attacks.
Key Benefits:
- Immutable backup technology
- Air-gapped storage options
- Malware scan on recovery
- Rapid bare-metal restoration
Canadian Data Residency & Compliance
All our business continuity solutions adhere to Canadian data residency requirements and regulatory frameworks, including PIPEDA compliance. Our solutions integrate with other Tridacom services, such as cybersecurity, AI Solutions and Services, and VoIP and telephony systems for a comprehensive protection strategy.
The Veeam Data Protection Report Reveals:
According to the latest research from Veeam, ransomware continues to be the most disruptive form of cybercrime facing Canadian organizations. The Ransomware Trends Report found that 96% of ransomware attacks targeted backup repositories, highlighting the critical need for immutable backup solutions.
Organizations with protected backup repositories are significantly more likely to recover their data, as 27% of organizations that paid the ransom still could not recover their data. The report also found that 75% of organizations now utilize on-premises disks that can be hardened and 85% use cloud storage with immutability capabilities.
Canadian Business Threat Protection
How our Veeam and Azure-based solutions address common business disruptions
Threat Scenario:
Sophisticated ransomware targeting your critical business systems, encrypting data and potentially exfiltrating sensitive information.
Business Impact:
Complete encryption of critical data, operational disruption, potential data breach notification requirements under Canadian privacy laws, and reputation damage.
Tridacom Solution:
With Tridacom: Rapid restoration from immutable Veeam backups stored in Canadian data centres, integrity verification, and malware scanning during recovery to prevent reinfection.
Threat Scenario:
Critical server or storage infrastructure failure disrupting access to essential business applications and data.
Business Impact:
Loss of access to business applications, potential data corruption, and interrupted customer service during hardware replacement and recovery.
Tridacom Solution:
With Tridacom: Azure Site Recovery enables automated failover to Canadian Azure regions with application-consistent backups, minimizing downtime and maintaining data integrity.
Threat Scenario:
Physical facility damage from flood, fire, or other environmental events affecting your primary business location.
Business Impact:
Complete loss of access to on-premises systems, extended power disruptions, telecommunications failures, and potential physical data loss.
Tridacom Solution:
With Tridacom: Veeam Cloud Connect Replication enables full VM recovery to Canadian cloud infrastructure with automated failover and secure remote work capabilities.
Threat Scenario:
Accidental deletion, misconfiguration, or incorrect data modification by staff affecting critical systems.
Business Impact:
Data corruption, application unavailability, and potential compliance violations requiring auditable correction procedures.
Tridacom Solution:
With Tridacom: Granular recovery from Veeam backups with point-in-time restoration options, application-consistent recovery, and chain-free incremental backups.
Threat Scenario:
Potential regulatory non-compliance due to data storage or protection failures under PIPEDA or industry-specific regulations.
Business Impact:
Regulatory penalties, mandatory reporting, reputational damage, and potential legal liability for data protection failures.
Tridacom Solution:
With Tridacom: Comprehensive compliance reporting, data residency verification, and recovery time documentation through integrated Azure compliance tools and Veeam reporting.
Based on the Information Technology Association of Canada's Security Framework and Canadian Centre for Cyber Security guidelines
Canadian Business Recovery Framework
For Canadian businesses, understanding your recovery capabilities is essential for compliance and operational resilience:
Recovery Time Objective (RTO)
The maximum acceptable time to restore critical systems and resume operations. Our Veeam and Azure solutions are designed to meet even the most aggressive RTOs required by Canadian businesses.
According to Veeam's Ransomware Trends Report, 63% of organizations run the risk of reinfection during restoration by skipping vital recovery steps. Our verified recovery processes address this critical vulnerability.
Recovery Point Objective (RPO)
The maximum acceptable amount of data loss measured in time. Our solutions provide flexible RPO options from near-zero to 24 hours based on your business requirements and budget.
Canadian businesses in regulated industries must demonstrate RPO compliance through regular testing and documentation—capabilities built into our managed solutions.
Tridacom Recovery Service Tiers
Daily Veeam backups with standard recovery procedures. Suitable for non-critical systems and historical data storage requirements.
More frequent backup schedule with Veeam Cloud Connect services. Appropriate for important systems that can tolerate brief disruptions.
Azure Site Recovery with application-consistent replication and automated failover capabilities. Ideal for mission-critical customer-facing applications.
Veeam CDP with near-continuous replication to Canadian cloud infrastructure, rapid VM recovery, and verified recoverability. For systems that require maximum protection.
Canadian Compliance Advantage
Our business continuity solutions are designed to meet Canadian regulatory requirements including PIPEDA compliance, with all backup data stored in Canadian data centres. This ensures your critical business data never leaves Canadian jurisdiction, simplifying compliance and reducing legal risk.
Business Continuity FAQs for Canadian Organizations
Azure Backup is primarily focused on data protection—creating and maintaining backup copies of your data and applications. It enables point-in-time recovery of data but doesn't include automatic failover capabilities.
Azure Site Recovery, on the other hand, is a comprehensive disaster recovery solution that provides continuous replication of your workloads (VMs, physical servers, applications) to a secondary site or Azure. It includes automated recovery workflows, recovery plan testing, and orchestrated failover capabilities to minimize downtime during disruptions.
Tridacom can help you implement both solutions based on your specific business requirements, RTO/RPO objectives, and compliance needs, ensuring your critical systems are protected with the appropriate level of resilience.
Data residency is a critical concern for Canadian organizations subject to PIPEDA and other regulatory requirements. Veeam solutions deployed by Tridacom ensure Canadian data residency through several mechanisms:
- All backup storage repositories are located exclusively in Canadian data centres
- Veeam Cloud Connect services utilize Canadian service providers with guaranteed in-country data storage
- Encryption keys are managed within Canadian borders, keeping control of data access local
- Data transmission paths are monitored to prevent inadvertent cross-border routing
- Comprehensive compliance reporting proves data location for audit purposes
This approach ensures your critical business data remains within Canadian jurisdiction, simplifying compliance and reducing regulatory risk while still providing enterprise-grade protection.
For Canadian businesses, we recommend a multi-tiered testing approach based on system criticality and regulatory requirements:
- Quarterly testing for critical systems that impact core business operations or handle sensitive data
- Semi-annual testing for important but non-critical systems
- Annual testing for low-priority systems
Tridacom's managed business continuity services include scheduled testing as part of our standard offering. We conduct automated verification of backup integrity, recovery validation testing, and full-scale disaster recovery simulations according to your defined schedule. After each test, we provide detailed reports documenting the recovery process, timing, and any areas for improvement.
Additionally, any significant infrastructure change, major application update, or new compliance requirement should trigger additional testing to ensure your recovery capabilities remain effective.
Several Canadian regulations and frameworks have specific requirements for business continuity and disaster recovery:
- PIPEDA (Personal Information Protection and Electronic Documents Act) requires organizations to implement safeguards appropriate to the sensitivity of personal information, including protection against loss or unauthorized access
- OSFI (Office of the Superintendent of Financial Institutions) requires financial institutions to have robust business continuity management programs
- PHIPA (Personal Health Information Protection Act) requires health information custodians to protect the confidentiality and integrity of health information
- IIROC (Investment Industry Regulatory Organization of Canada) requires member firms to establish and maintain business continuity plans
- Canadian Securities Administrators (CSA) have requirements for business continuity planning for marketplaces and clearing agencies
Tridacom's business continuity solutions are designed to help you meet these regulatory requirements with proper documentation, testing protocols, and compliance reporting. We stay current with regulatory changes to ensure your protection remains compliant as requirements evolve.
Tridacom implements Veeam's comprehensive ransomware protection capabilities to safeguard your data through multiple layers of defense:
- Immutable Backups: We configure Veeam repositories with immutability features that prevent backup files from being modified or deleted by anyone—including administrators and ransomware—for a specified retention period.
- Air-Gapped Protection: Critical backups are stored in logically or physically air-gapped environments that cannot be accessed by production systems, protecting them from encryption attacks.
- 3-2-1-1-0 Backup Strategy: We implement Veeam's recommended approach: 3 copies of data, on 2 different media, with 1 copy offsite, 1 copy air-gapped or immutable, and 0 recovery errors verified through automated testing.
- Rapid Recovery Verification: Automated SureBackup technology tests your backups regularly to ensure they're recoverable and malware-free.
- Data Detection: Veeam Data Integration API analyzes backups for signs of encryption or corruption consistent with ransomware activity.
According to Statistics Canada, 13% of Canadian businesses impacted by cyber security incidents reported experiencing ransomware attacks. Despite the concerning trend, data from the Veeam Ransomware Trends Report shows that organizations implementing immutable backup strategies have significantly better recovery outcomes.
We use a systematic approach to determine the optimal protection level for your organization:
- Business Impact Analysis (BIA): We identify your critical business functions, acceptable downtime for each system, and potential financial impact of disruptions.
- Risk Assessment: We evaluate threats specific to your industry, location, and infrastructure to determine likelihood and potential impact.
- Compliance Requirements: We analyze your regulatory obligations and industry standards that specify protection levels.
- Recovery Objectives: We work with you to define realistic Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for each system.
- Solution Design: Based on this analysis, we recommend specific Azure and Veeam solutions configured to meet your objectives.
This approach ensures you receive right-sized protection that aligns with your business requirements, risk tolerance, and budget constraints. We prioritize your most critical systems while providing appropriate protection levels for all business operations, avoiding both underprotection and excessive spending.
