Business-Grade Network Infrastructure

Reliable connectivity solutions for small and mid-sized businesses

Affordable Business Solutions

A Strong Network Foundation for Your Business

Your network is the backbone of your business operations. In today's digital world, a reliable, secure network is essential—whether you're a small office or a growing mid-sized company.

Tridacom designs, implements, and manages business-grade network infrastructure that provides the reliability, security, and scalability your company needs, all at a price point that makes sense for your business size.

24/7 x 365

Emergency Support

24/7

Optional Monitoring

98%+

Client Satisfaction

Network Infrastructure

All Systems Normal

Network performance optimized.
Your business is connected.

Canadian SMB Network Trends 2025

C$3.9bnCanadian SMB Network Infrastructure market (2025)
4.75%Annual growth in Canadian SMB networking (2025)
57%SMBs prioritizing network upgrades post-pandemic
83%Of Canadian SMBs report networks critical to operations

Network Challenges for Small & Mid-Sized Businesses

Understanding the key challenges facing Canadian SMB networks in 2025

Cyber Security Vulnerabilities

In 2025, small businesses are primary targets for increasingly sophisticated cyber attacks targeting network infrastructure.

Business Impact:

Canadian organizations faced $6.8 billion in losses from cyber incidents in 2023, with numbers projected to rise in 2025. SMBs are particularly vulnerable due to limited security resources.

5G and IoT Security

The rapid adoption of 5G and IoT devices creates new security challenges for small business networks.

Business Impact:

Statistics Canada reports approximately 16% of Canadian businesses experienced cyber security incidents in 2023, with IoT and 5G vulnerabilities becoming major concern areas.

Remote Work Requirements

Hybrid work models have permanently changed network requirements, creating connectivity and security challenges.

Business Impact:

According to KPMG's 2024 report, 70% of Canadian SMBs lack skilled personnel to implement proper network security for distributed workforces, creating vulnerabilities and performance issues.

Cost Management Pressures

SMBs face continued pressure to optimize IT spending while maintaining reliable, secure networks.

Business Impact:

Rising operational costs in a challenging economic environment force difficult decisions between network reliability, security, and affordability.

The Evolving Network Landscape for Canadian SMBs

According to KPMG's 2024 Private Enterprise Business Survey, cybersecurity and technology risks rank high among Canadian SMBs' concerns, with 81% identifying cybersecurity as a critical business priority. However, while 83% of SMB leaders believe they are prepared for cyber attacks, 70% acknowledge they lack the skilled personnel to properly implement and monitor network security. This creates a significant vulnerability gap that needs to be addressed with proper network infrastructure planning and professional support.

Network Performance Impact

How our networking solutions deliver measurable results for your business

99.99%

network uptime guarantee with our managed network services

45%

average reduction in network-related issues after implementation

$193.90

average spend per employee on Network Infrastructure in Canada (2025)

24/7

continuous monitoring of your entire network infrastructure

Affordable Network Solutions

Right-sized network infrastructure to support your business operations

Business-Grade Network Design

Custom network architecture designed specifically for small to mid-sized businesses, balancing performance, reliability and cost-effectiveness.

  • Right-sized network solutions for your business needs
  • Smart traffic management and Quality of Service (QoS)
  • Secure segmentation for critical business systems
  • Scalable design that grows with your business
Featured Vendors: Cisco, HPE/ProcurveKey Feature: Right-sized network solutions for your business needs

Wireless Solutions

Reliable Wi-Fi coverage for your entire office with enterprise features at small business prices.

  • Site surveys for optimal coverage in your workspace
  • Separate and secure guest network access
  • Support for all your mobile devices and IoT equipment
  • WiFi 6/6E implementation for modern devices
Featured Vendors: Ubiquiti, CiscoKey Feature: Site surveys for optimal coverage in your workspace

Network Security

Comprehensive protection for your business against unauthorized access and security threats without enterprise-level complexity.

  • Business-focused firewall implementation
  • Threat protection designed for SMBs
  • Simple network access control
  • Intrusion prevention for critical systems
Featured Vendors: Fortinet, CiscoKey Feature: Business-focused firewall implementation

Smart Remote Connectivity

Reliable and secure connections between locations or for remote workers, simplifying multi-site management.

  • Simple site-to-site VPN setup
  • Secure remote access for employees
  • Affordable redundant connection options
  • Centralized management of all locations
Featured Vendors: Fortinet, CiscoKey Feature: Simple site-to-site VPN setup

Network Monitoring

Proactive monitoring of your network infrastructure to ensure performance and uptime, with options for 24/7 coverage.

  • Real-time performance visibility
  • Early problem detection and notification
  • Traffic analysis to identify bottlenecks
  • Regular performance reports
Featured Vendors: All supported platformsKey Feature: Real-time performance visibility

Structured Cabling

Professional cable management that creates a reliable foundation for your network, organized to support future growth.

  • CAT6/6A cabling installation
  • Fiber optic connections where needed
  • Clean cable management and labeling
  • Testing and certification
Featured Vendors: Industry standards compliantKey Feature: CAT6/6A cabling installation

How Well Is Your Network Serving Your Business?

Understanding your current network is the first step toward improving it. Our no-obligation network assessment helps identify bottlenecks, security risks, and opportunities to enhance performance without unnecessary spending.

Our Small Business Network Assessment Includes:
  • Internet and internal connection speed testing
  • Basic security vulnerability check
  • Wi-Fi coverage and signal strength analysis
  • Network equipment inventory and age assessment
  • Basic configuration review
  • Performance bottleneck identification
Request Your Free Assessment

Network Health Indicators

BasicMinimal Functionality
Needs Attention
FunctionalDay-to-Day Operations
Operational
OptimizedEnhanced Performance
Efficient
StrategicBusiness Advantage
Competitive

Our assessment places your current network on this health scale and provides practical recommendations for improvement at a budget that makes sense for your business.

Our Simple Network Design Process

A straightforward approach to building reliable, secure, and affordable networks

1

Assessment

Understanding Your Business Needs

We start by thoroughly understanding your business operations, growth plans, and current pain points with your existing network. This helps us design a solution that works for your specific situation.

Business requirements gathering

Current network assessment

User needs analysis

Budget and timeline definition

2

Design

Creating Your Solution

Based on our assessment, we design a network solution that balances performance, security, reliability, and cost. We'll present options that match your budget and priorities, with clear explanations of the benefits and trade-offs.

Network architecture design

Hardware and software selection

Security planning

Scalability considerations

3

Install

Minimal Disruption Implementation

We schedule implementation at times that minimize disruption to your operations – often after hours or during slower business periods. Our experienced technicians efficiently install, configure, and secure all equipment.

Scheduled implementation

Professional configuration

Security setup

Thorough testing

4

Support

Ongoing Assistance & Maintenance

We provide the level of ongoing support that suits your business – from basic break/fix assistance to comprehensive managed services with proactive monitoring. Our team is available to help with troubleshooting, updates, and optimization.

Flexible support options

Troubleshooting assistance

Security updates

Performance optimization

Business-Grade Network Technologies

Reliable solutions from trusted technology partners that won't break your budget

Cisco Meraki & Small Business

Easy-to-manage cloud networking solutions that provide enterprise-grade features with simplified setup and maintenance, ideal for businesses with limited IT resources.

Cisco

Fortinet Security Fabric

Integrated security approach that combines firewall, VPN, and threat protection in a single platform, with options sized appropriately for small to mid-sized businesses.

Fortinet

HPE/Aruba Networks

Reliable wired and wireless networking solutions with simplified management interfaces and flexible deployment options for growing businesses.

HPE/Procurve

Ubiquiti UniFi & EdgeMax

Cost-effective networking equipment with enterprise features at small business prices. Simple controller-based management and scalable deployment options.

Ubiquiti

Our Preferred Technology Partners

We partner with industry-leading vendors to provide reliable, secure networking equipment that meets the needs of small and mid-sized businesses while staying within your budget.

Choosing the Right Technology

We take a vendor-neutral approach to ensure we select the right solution for your specific business needs and budget. Each vendor has different strengths, and we'll help you navigate the options to find the perfect match. Whether you need basic connectivity for a small office or a more robust solution for multiple locations, we'll recommend hardware that provides the best value for your investment without overbuilding or overspending.

Cross-Compatibility

In many cases, we can design networks that leverage equipment from multiple vendors to create the optimal solution. For example, we might recommend Ubiquiti access points, Fortinet firewalls, and HPE switches to create a network that maximizes value while meeting all your requirements. Our expertise ensures these multi-vendor solutions work seamlessly together.

Managed Network Services

Ongoing support and monitoring tailored to your business size and budget

Basic Support

From $299/mo

  • Business Hours Support
  • Remote Troubleshooting
  • Basic Security Monitoring
  • Monthly Status Reports
  • Email & Phone Support
  • Configuration Backups

Proactive Management

From $499/mo

  • Everything in Basic Support
  • Proactive Device Monitoring
  • Firmware & Security Updates
  • Basic Performance Optimization
  • Extended Hours Support (7am-7pm)
  • Quarterly Network Reviews

Comprehensive Coverage

From $799/mo

  • Everything in Proactive Management
  • Advanced Performance Monitoring
  • Priority Response (Within 4 Hours)
  • Security Vulnerability Scanning
  • Monthly Performance Reports
  • Annual Network Assessment

Why Choose Managed Network Services?

Our managed services give you the peace of mind that your network is being properly maintained without the expense of hiring dedicated IT staff or pulling your team away from their core responsibilities.

Focus on Your Business

Let us handle the tech while you run your business

Predictable Pricing

Fixed monthly fee with no surprise expenses

Proactive Approach

Detect and resolve issues before they affect you

Improved Performance

Keep your network running at its best

Flexible Support Options

We understand that every business has different needs and budgets. That's why we offer flexible support options that can be customized to fit your specific requirements:

  • Monthly or Annual Plans: Choose the billing cycle that works best for your cash flow
  • Customizable Service Levels: Add or remove specific services to match your needs
  • Scalable Solutions: Easily adjust your service level as your business grows
  • No Long-Term Contracts: Monthly agreements available with no lengthy commitments
  • Bundled Discounts: Save when you combine with our other IT services

Frequently Asked Questions

Common questions about our network infrastructure services for small businesses

Several indicators suggest your network may be due for an upgrade:

  • Frequent disconnections: If your team regularly loses connection to the internet or internal resources
  • Slow performance: Web pages load slowly, file transfers take a long time, or video calls regularly freeze
  • Wi-Fi dead spots: Certain areas of your office have weak or no wireless signal
  • Security concerns: Your network lacks modern security features or you've experienced security incidents
  • Aging equipment: Network equipment older than 5 years may lack important security updates and modern features
  • Business growth: You've added more employees or devices, but haven't expanded your network capacity

Our free network assessment can identify these issues and provide specific recommendations for improvement.

While consumer-grade networking equipment from retail stores may seem cost-effective initially, business-grade equipment offers several important advantages for small businesses:

  • Reliability: Business-grade equipment is designed for continuous operation with better components and cooling systems
  • Security: Enhanced security features protect your business data and maintain customer privacy
  • Performance: Better handling of multiple simultaneous connections and more consistent performance under load
  • Manageability: More configuration options and management tools to optimize your network
  • Longevity: Longer useful lifespan and better warranty coverage than consumer equipment
  • Scalability: Ability to expand as your business grows without replacing everything

The good news is that business-grade equipment has become much more affordable in recent years. Solutions from vendors like Ubiquiti offer business features at price points that work for even the smallest businesses. We focus on providing the right balance of quality and cost for your specific situation.

The timeline for a network upgrade depends on several factors:

  • Business size: A small office of 5-10 people might be completed in a single day, while a 25-50 person office with multiple network closets might take 2-3 days
  • Scope of work: Simple switch and access point replacements are faster than complete redesigns requiring new cabling
  • Existing infrastructure: Good cable management and documentation speeds up the process
  • Business hours: We can work after hours or on weekends to minimize disruption

We always create a detailed implementation plan with a clear timeline before beginning work. For businesses that cannot tolerate any downtime, we can design a phased approach that maintains connectivity throughout the upgrade process.

Still have questions about our network infrastructure services?

Contact Our Network Specialists

Build a Strong Network Foundation

Let our experts help you design, implement and support a right-sized network infrastructure for your business.

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