Drop Us A Line, We’d Love to Hear from You
Tridacom IT Solutions is based in Toronto, Ontario providing services across North America. With onsite and remote resources available to assist you and your company for all of your IT needs.
Our Help Desk provides emergency IT support 24x7x365 whenever you need it. Our highly-skilled and certified technical team can be contacted via phone, email or web-based chat; and are ready and waiting to help answer any of your technology questions. They provide fast, professional support for a variety of software applications and efficiently resolve even your most complex technical problems.
Our help desk is a seamless extension of our remote monitoring platform. When you call to report an issue, there’s a good chance we’re already aware of the problem you’re experiencing – and are actively working to resolve it.
Our Help Desk Support Includes:
- Thin clients and virtual desktop infrastructure (VDI)
- E-mail applications and browsers
- Microsoft Office and documented third-party applications
- Hardware and network troubleshooting
- User administration
- Desktop performance problems
- Virus and malware infections
- Peace of mind