How Managed Services Can Grow Your Business
August 17th, 2015 Matt McCue

With Tridacom working with your IT infrastructure, you can focus on running and growing your business, instead of the headaches associated with IT management and troubleshooting.

What is Managed Services?

Managed Services allow you to outsource some or all of the responsibilities of your IT Department to Tridacom, a Managed Service Provider. We assume the specific operations for troubleshooting, software and hardware updating, and monitoring your IT systems on behalf of your company.

Some of the benefits of enlisting Tridacom as your managed service provider is that we assume the workload in security, data backup and recovery, and create alerts to detect potential problems. 

Photo Credit: Saad Faruque


Managed Services by Tridacom is a billed-monthly subscription based on the level of service your business requires, the number of devices and machines in your data centre, and whether on-site service calls are required. With a monthly subscription plan there are no surprises, unexpected charges or expenses associated with your IT management. This makes it easier for you to plan the budget of the maintenance and upkeep of your IT investment. 


Many of our clients prefer to have Tridacom tasked with the full responsibilities of their IT, from alerts to troubleshooting and resolving issues and problems. When Tridacom is acting as a Managed Service Provider, your company is using a more secure and stable network with fewer disruptions or service outages.

How Managed Services Protect Yoru Business

The reliance of technology within your business has grown over the years to manage different systems and business processes, which enable you to compete on a larger scale. As technology continues to expand its place in your business, so does the complexity of the IT environment. Many businesses find the day-to-day responsibilities of upkeep and maintenance of IT infrastructure overwhelming, which makes a Managed Service package appealing to the business managers and owners. 


Keeping your business environment current with IT updates, backups, patches, and security protocols can be a difficult task in smaller businesses, and downtime or service outages can negatively affect your revenue or business’ reputation. If your business was to lose its email server for just one day, the revenue and productivity loss would negatively affect your revenue. 


As Tridacom relieves the workload of your IT Department, we ensure the monitoring and maintenance of your IT investment is protected on a 24/7 basis. This allows your IT employees to work on revenue-generating projects for your company instead of maintaining the infrastructure. Our team also analyzes your systems to detect any potential problems that could create a conflict or issue in the future, and proactively work to resolve the problem before it happens. 


As a client with one of our Managed Services packages, you decide what we should be responsible for, and what should be handled in-house by one of your team members. You’re in control of how much or how little Tridacom will be tasked with, which will result in an increase or decrease in your monthly subscription costs. We will work on your behalf to ensure that your business is fully protected and optimized so that you can plan the growth of your company.


About Tridacom

Tridacom is a 100% Canadian IT Consulting and Telecommunications company with offices in Edmonton, Regina, Toronto, and Vancouver. Our team of IT Consultants have worked with businesses of all sizes throughout the country, and we are a trusted resource that can help to grow your business with IT. 

For more information on Managed Services or any of the other services that we offer, please call 1-877-489-0123 for a free consultation and quote.


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